In this episode of Championship Leadership, it is a great pleasure for us to interview Daniel Erickson, Founder and CEO of Viable –a technology company that helps businesses understand their customers better by aggregating customer feedback from a bunch of different channels. He will talk about his journey into the creation of his company and the challenges he had to go through.
Three years after the launching of his company, Daniel is now reaping the benefits of his hardwork. Daniel is a walking testament that anything is achievable so long as you work hard for it. These and more!!
Tune in to this episode!!
In This Episode:
[1:44] What does Championship Leadership mean to Daniel?
[2:35] Who is Daniel Erickson, and what brought him to where he is today?
[5:38] Leaders that have influenced him.
[8:37] His vision, future plans, and the impact he wants to make.
[14:09] A turning point of his life.
[18:16] Episode takeaways.
“Championship leadership means doing everything you can to be the best leader you can be for your team.”
“The people coming up with solutions actually understood the problem.”
About The Guest:
Hi. I’m Dan.
I build systems that help teams do their best work.
Every great manager has three tools to help their team achieve their goals: people, process, and purpose. Using these tools, I’ll help you build systems to unlock the potential in your teams.
Which team will perform better: a team that can work brilliantly together, or a team of brilliant assholes? You built a team because you realized that you couldn’t do everything yourself. I build teams who work brilliantly together. Organizational research has shown that a team of people from different backgrounds will perform better than a team of similar people. And you can’t build a diverse team without first building an inclusive environment. The goal is to foster good listening habits and clear communication skills to create a safe place where the people on your team can thrive. When everyone on a team feels safe to express who they are and what they need to do, magic happens.
Do you know why roads have lines painted on them? You might guess that there are fewer accidents when there are lines painted on the road, but you’d be wrong. Roads have lines painted on them to encourage faster driving. They remove friction from the system so individual drivers can get from point A to point B in the most optimal way possible. That’s how I treat process. It documents how a team should behave to get from point A to point B with the least amount of friction possible. It’s not there to prevent accidents or mistakes. Mistakes are expected and necessary for learning.
The people and the processes in a team determine how they get their work done. But if asked, would your team be able to articulate why they come in to work every day? Purpose comes from two types of motivation: extrinsic and intrinsic. By defining, tracking, and iterating on these motivations, I help teams find their purpose and keep it top of mind.
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